Don’t ignore SMS – 38

October 19, 2012 in Solution

My mother will never use email, but uses mobile phone texts (SMS) in much the same way, to keep in contact with friends and family. A basic mobile phone with a pay-as-you-go SIM card is a simple and fairly cheap solution for anyone wanting to keep in touch with family and friends, or maybe even a wider community For those that are unwilling or unable to use the Internet, let’s not forget the humble mobile phone and SMS as a potential solution for digital engagement.

5 responses to Don’t ignore SMS – 38

  1. I read recently that the humble (simple) mobile phone will no longer be made in a couple of years and soon we will only be able to buy smart phones. This will put some people off using them. One of my elderly relatives finds her new TV too complicated and only watches BBC1 as a result.

    • Thanks Martin. See the comment from Dan Sutch – there are millions or mobile phones out there – maybe recycling these for re-use by people who would otherwise be digitally disconnected will keep this market alive long after manufacturers stop making them.

  2. This relates to the issues here: – how can we redesign technologies specifically for this user group – either from new (as the University of Surrey are exploring or second hand/recycled (as John focussed on).

    There’s an interesting thread between these two – how can we develop (or redevelop) technologies with a wider range of user settings to be more specific, accessible and useful?

  3. I agree about needing to make more use of text messaging.

    I am intrigued by the way Apple has introduced iMessage which effectively routes any text messages sent between Apple devices into a free messaging system. One of the beauties of this, as with much Apple does, is that it is integrated into the device, so you don’t have to open up a separate app and log on. It also means that I can send and received iMessages from my iPhone, my iPad, and my MacBook. I think it would be great if all text messaging systems could evolve this way and interact with each other. I suspect, however, that this is a long way off given how the different device manufacturers seems to be happier to concentrate on suing each other rather than working together.

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